The period will be 12 months from the date of acceptance. In the period, the damaged due to improper use by the buyer which should be repaired by the seller but the cost of spare parts for repair should be borne by the buyer.

The payment process will consist of the 3 stages overall: After the ordering process of the machine(s) has been done followed by signing of the technical agreement, the initial payment will be 30% of the overall price which will be paid prior to starting production. The following 65% of the payment will be made after the machine has been finished and to be prepared for shipping. Once the machine has been arrived at client's site (factory) followed by installation and test-running processes, the latter 5% of the sum will be paid after 3 months.

Our packing machines/equipments are all tailor made to fit the production scale of client's factory. The information to be provided are product type to be packaged, bag size or film width, bag shape (Eurobag, Chinese-bag ), package weight and net weight, film material type, product photo, and contact details of the client.

The after-sale service will be provided through lifetime from the date of acceptance. BROAD provides attentive after-sales services to our both locals & international clients. After the machine have been shipped and arrived at the buyer's site, at the same time the supplier will send technicians to the buyer's factory for training on machine operation, setting up, tuning, trouble shooting and maintenance, and the buyer should arrange the technicians for training for no more than 2 weeks time.

Firstly, we have always been devoted to automatic packaging of paper diapers, non-standard equipment, R&D and production by fully regarding the obstacles and difficulties of using automatic equipment on the production site, to provide our clients with the most optimized solutions. Cost effectiveness, higher efficiency and stability, as well as less complicated and more convenient operational task of the machines are factors and principles that what BROAD is aiming to improve on and achieve as always which we had recently earned a positive client feedback under these features. Despite the fact that the recent pandemic crisis that impacted the world's economy which made overseas sales and shipping virtually impossible, we, the XIAMEN BROAD's team have always been keeping ourselves busy with recent piled-up purchase orders from most parts of China as well as overseas and we've recently been successfully shipped several requested machines out of China. Hence, overseas sales and shipping is something that we still be capable to achieve meanwhile these pandemic obstacles are of everyone's major concern still.